You are responsible product manager. You carefully hone your multiple ideas. You split test (A-B test) to refine and pick the best ones to invest. You build out the winner. You make your big release … and it flopped. What happened!? You put in all the effort to make sure this won’t happen, and yet it did. Getting the right data. What you didn’t know was that several of your tests had a small cosmetic bug on one treatment. A […]
Articles written for technical leaders in order to see a specific action that they can immediately do and see results.
Releases had been delayed, slow, and buggy. You fought that for awhile and then adopted the magic of DevOps, which promised automated pipelines to get fast feedback. This also was supposed to give the developers the ability to easily fix production problems when they happened. After all of that, you find yourself rushing to make quick fixes while the system keeps telling you that it’s still broken. This churn wastes development time, promises 2am work on live-site issues, and inures […]
You schedule sprints that do nothing but clean up the previous sprint. You are told that features you feel are critical to the product “simply can’t happen”. You watch feature after feature ship late and then get long bug reports. However, you have not been idle. You’ve contracted process and technical consultants. They gave you answers and you got the green light to implement them. Things did improve, but your bottom line issue of buggy and late deliveries continue to […]
Our background and experiences inform our instincts … and your instincts tell you that productivity is low because technical waste is in the way. How can teams possibly be effective working through the maze of quality issues they face? You have instituted process changes to help them reduce WIP. You have established the roles recommended to make communication clearer and faster. You have embraced the recommendations you’ve heard at conferences or from consultants. You and other leaders have made the […]